Case Studies

Testimonials

Testimonials (7)

  • Position ICS Provider Procurement Director

In April 2007, Taskmaster emerged from a host of recruitment businesses to be awarded a sole supply agreement to supply the Leeds Teaching Hospitals NHS Trust with temporary staff for non-clinical staff. Subsequent to this, Taskmaster has been awarded further contract renewals to present. They have consistently delivered in terms of professionalism and reliability in the course of our ever changing landscape of temporary staffing requirements, which has often extended to over 500 per day.

The Taskmaster team has developed a sound understanding of our business and mode of operation and in doing so has satisfied the needs of our large trust. Because of their progressive working practise, Taskmaster is now recognised as an extension of our recruitment process, and at this time I can see no reason why this would not be maintained well into the future.

From a cost perspective, Taskmaster have been market tested and offered best value for our Trust.

I am extremely satisfied with the service, response times, fill-rate and follow-ups provided by the Taskmaster management team and their consultants. The calibre of staff supplied remained consistently high throughout the duration of the contracts and the retention rate is exemplary.

In conclusion I would, without hesitation, recommend Taskmaster to any organisation seeking a temporary staffing solution

Sir Chris Slater
ICS Provider Procurement Director
  • Position Deputy Director

Bradford District Care Foundation Trust has used Taskmaster for the provision of admin and clerical roles since December 2013.

During that time Taskmaster we have forged an excellent partnership with them.

Taskmaster has always provided an excellent service, they are very customer focused and responsive to the changing needs of the Trust.

The staff provided by Taskmaster are of a very high calibre (skills, experience and motivation) and the feedback from managers has always been very positive.

In addition to the above – Taskmaster have delivered a 100 percent fill for staff in agenda for change pay bands 1 to 8 and helped the trust reduce its agency spend. The margins are lower than our previous provider and workers are usually appointed at the bottom on the band.

To date we have had no complaints about the staff or service provided by Taskmaster

Fiona Sherburn
Deputy Director
  • Position HR Manager

I have worked with Taskmaster for almost 5 years and have no hesitation in recommending their services.

Candidates are met in person by the Wigan Taskmaster team which helps makes sure only individuals with the right calibre and skills are allocated shifts.

On the rare occasions when we need same day cover, Taskmaster provide a fully inducted candidate over 98% of the time.

Barbora has a fantastic understanding of our business needs and goes above and beyond to ensure all our requirements are met as shown by over 85% of temporary candidates transferring to permanent employees after 12 weeks.

Rebecca McCarthy​
HR Manager
  • Position Transport Supervisor, Fort Retail Parts

One of the first things I would say about the service received from Taskmaster is the high calibre of candidates they send across. We use 3.5 tonne van drivers and have been so impressed with a number of the temporary drivers they have provided that many have gone on to be offered permanent jobs with us and are still working for us now. As a client I also feel they offer good value for money In terms of charge rates when compared to other agencies.

I have only positive things to say about Taskmaster.

Kevin Darkes
Transport Supervisor, Fort Retail Parts
  • Position Depot General Manager, Freightroute
We have had a very good working relationship with Taskmaster for many years and who have been extremely helpful in providing drivers of a high standard, be it at very short notice or pre booked to cover our operation. The staff at Taskmaster have always been helpful and courteous and gone the extra mile to help us maintain our operation. We look forward to working with them in 2023 and beyond and maintaining our relationship.
Neil Jones
Depot General Manager, Freightroute
  • Position Transport Manager, Pass Logistics
Taskmaster has been actively supplying us at Pass Logistics for just over 2 years now. Within that time Taskmaster has supplied us with Class 1 day and night drivers, Class 2 drivers and most recently warehouse ops. In our experience, Taskmaster will always go out of their way to supply a driver before declining. Taskmaster's customer service is second to none, all the office staff are accommodating to our needs and are always very friendly. I would highly recommend Taskmaster to any companies looking for a reliable agency at a very competitive price with extremely good customer service
Lewis McGregor-Smith
Transport Manager, Pass Logistics
  • Position Alternative Water Manager, South East Water
We were looking for a fresh way to ensure we had cover for our tankers 24 hours a day 365 days a year and having researched extensively the various supplier options available we approached TM Utilities to find a logistical solution to this. They were able to offer us a tried and tested model which they had been successfully using with another utilities client which involved recruiting specially trained drivers working on a 12-week rota on standbys and shifts. We were happy with the rates provided and the clarity in how the costings were put together. TM Utilities recruited a team of 6 drivers and initially deployed one of their highly trained ASV Fillers to coach our new team members until they were fully up to speed with what was required. This system has been fully operational since the beginning of July and we are very happy with the results to date.
Parris Durant
Alternative Water Manager, South East Water
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